Cookie Policy

This Cookie Policy explains how CaseMate uses cookies and similar technologies on our website. We are committed to being transparent about our use of cookies and respecting your privacy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

2. Cookies We Use

Essential Session Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionality such as:

Cookie Name	Purpose	Duration
[casemate]_session	Maintains your login session and authentication state	Session (deleted when browser closes)
XSRF-TOKEN	Protects against cross-site request forgery attacks	Session
cookieConsent	Records your cookie consent preference (localStorage, not a server cookie)	Persistent (until manually cleared)

Cookies We Do NOT Use

We want to be clear about what we don't do:

• No Analytics Cookies: We do not use Google Analytics or similar tracking tools
• No Advertising Cookies: We do not display ads or use remarketing pixels
• No Social Media Cookies: We do not embed social media buttons that track you
• No Third-Party Tracking: We do not share cookie data with external parties
• No Preference Cookies: We don't store language or theme preferences in cookies

3. Why We Keep It Minimal

As a platform serving elected representatives who handle sensitive constituent data, we take privacy seriously:

• Privacy by Design: We believe in collecting the minimum data necessary
• GDPR Compliance: Essential cookies don't require consent under GDPR
• Security: Fewer cookies means fewer attack vectors
• Performance: No tracking scripts means faster page loads
• Transparency: You should know exactly what data we collect

4. Managing Cookies

Browser Settings

You can manage cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device
• Delete individual cookies or all cookies
• Block cookies from specific websites
• Block all cookies (note: this may prevent our site from working)

Important: If you disable essential session cookies, you will not be able to log in to CaseMate.

How to Clear Cookies

• Chrome: Settings → Privacy and security → Clear browsing data → Cookies
• Firefox: Settings → Privacy & Security → Cookies and Site Data → Clear Data
• Safari: Preferences → Privacy → Manage Website Data → Remove All
• Edge: Settings → Cookies and site permissions → Manage and delete cookies

5. Third-Party Services

While our website doesn't use third-party cookies for tracking, we do use the following services that may set cookies:

Payment Processing (Stripe)

When you make a payment, Stripe (our payment processor) may set cookies necessary for fraud prevention and payment security. These are:

• Set only on the checkout page
• Used for security and fraud prevention
• Controlled by Stripe's own privacy and cookie policies

See Stripe's Privacy Policy for details.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of any significant changes by updating the date at the bottom of this policy.

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: [email protected]
Address: 2 Sweetbriar Road, Melksham, Wiltshire SN12 6FR
Website: casemate.uk